Czechia – Software-related services – AI Assistant for the IS RŽP Portal

Opportunity description

The subject of the public contract is the development, implementation, and operation of an AI Assistant (chatbot) using artificial intelligence technology and implemented on the trade licensing portal (hereinafter referred to as “IS RŽP”). The AI Assistant will serve to automatically answer questions from the public and internal users based on learning from publicly available textual materials. The performance will include the design of the technical solution and its implementation in accordance with best practices in the development and operation of systems using artificial intelligence, with an emphasis on security, transparency, and sustainability. The performance of the public contract will also include providing the necessary infrastructure for the administration and operation of the service, preparing documentation and user manuals, providing administrator training, and ensuring operation, technical support, and optimization for three years from the accepted deployment of the AI Assistant into the production environment. As part of technical support, the supplier will provide routine updates, fixes, and minor improvements necessary to maintain the functionality and security of the AI Assistant. Procedure: open. Estimated value: 4,144,000 CZK. Review the original TED notice for the complete requirement, lots, amendments and attachments.