Germany – Application service providers – Public Transport Customer White-Label App - 30026319

Opportunity description

The subject of the procurement is the following cloud services: the implementation, customization, operation and maintenance of a Software-as-a-Service solution for the provision of an accessible and user-friendly app for local public transport (ÖPNV) as a native application for iOS and Android and as a web portal (hereinafter referred to only as the "Mobility App"). As a subsidiary of Mainzer Stadtwerke (MSW), Mainzer Verkehrsgesellschaft mbH (MVG) is the operator of local public transport with buses and trams as well as a bicycle rental system in Mainz and the surrounding area. MVG operates in Mainz under the Mainzer Mobilität brand name. It is very important to MVG to be able to contact its customers directly, provide them with information and also sell tickets to them directly via digital channels. For this purpose, there has until now been a native app developed by a service provider, the Mainzer Mobilität App, as an app by people from Mainz for people from Mainz. The new app is to be streamlined and intuitive in its design and customer navigation. It provides timetable information and important information to customers, and tickets can continue to be purchased quickly and reliably. The ticket range includes the Deutschlandticket and single tickets, day tickets and multi-journey tickets (Mehrfahrtenkarten) in RMV price level 13 (Mainz/Wiesbaden). The app's USP is the multi-journey ticket, which, in digitized form, can only be purchased throughout the RMV network in Mainz and Wiesbaden. The subject of the procurement is the following cloud services: the implementation, customization, operation and maintenance of a Software-as-a-Service solution for the provision of an accessible and user-friendly app for local public transport (ÖPNV) as a native application for iOS and Android and as a web portal (hereinafter referred to only as the "Mobility App"). Procedure: neg-w-call. Review the original TED notice for the complete requirement, lots, amendments and attachments.