Hungary – Software-related services – University of Sopron - Neptun 2026

Opportunity description

Within the framework of this procedure, the Contracting Authority intends to procure the provision of legislative and version tracking, product support tasks, custom development and module requirements for the currently used NEPTUN system components, as well as the provision of related services. Through the contract to be concluded as a result of this procedure, the Contracting Authority intends to ensure support for the currently used NEPTUN system components and to enable the expansion of services through the subsequent introduction and support of modules that already exist or will subsequently be developed for the NEPTUN system, up to the framework amount specified in this documentation. 1. In the contract to be concluded, the Contracting Authority intends to contract for 24 months of support for the following modules (base quantity): Neptun Academic Administration module (basic administrative functionalities) Finances, student payments: • Collection Account module • OTP SimplePay module • FairPay/Payment Request module • E-invoice or Electronically Archived Invoice module • Foreign Currency module • Neptun Financial Management System module on the SAP platform • Barcode 2.1 – document attachment • Electronic financial forms • Outgoing e-invoice • Incoming e-invoice Support for administration: • Electronic Request Management module • Dormitory module • Poszeidon module of the Neptun system (EKEIDR) • Contract Repository • Electronic document authentication EDOK • Neptun Human Resources module on the SAP platform • Neptun HR Portal • -document management • -absence package Communication and educational support: • Neptun Meet Street (NMS) • UniPoll questionnaire management module • Academic Feedback Service (TaVisz) Cooperation with external systems • FIR module • Windows Services module • Windows Services extra module • EVOP Innovation Services - Kooper module Interfaces: • SAP financial interface • FDL SQL Services included in the support fee and regular monthly services: • system tracking, legislative tracking, • software updates, • online helpdesk, • product support portal, • documentation, • e-learning support, • Neptun conference, • database maintenance via remote access. Services available against the time allowance: • time allowance, • customer service, • operational support services, • expert and consultancy activities. 2. Additional services that may be ordered (optional quantity): • additional services exceeding the time allowance, • expert and consultancy activities, • on-site consulting, • training, • introduction of a new Neptun system module, • implementation of custom Contracting Authority requirements and developments, • optional module implementation services, • additional services that may optionally be used by the Contracting Authority, • Neptun transaction services that may optionally be used by the Contracting Authority. Framework amount: net HUF 341 833 475, i.e. a total net amount of three hundred forty-one million eight hundred thirty-three thousand four hundred seventy-five forints. The Customer undertakes a call-off obligation for the 24-month support fee for the modules listed in point 1 of this section. Procedure: neg-wo-call. Review the original TED notice for the complete requirement, lots, amendments and attachments.