Netherlands – IT services: consulting, software development, Internet and support – ICT Managed Services
The objective of this open European tender is to contract one market party that can provide the ICT managed services. For further details, the Schedule of Requirements is attached, containing the necessary information for the tender
Opportunity description
The objective of this open European tender is to contract one market party that can provide the ICT managed services. For further details, the Schedule of Requirements is attached, containing the necessary information for tenderers. Providing and managing workplace services, including laptops, telephones and peripheral equipment for approximately 300 employees. Providing Service Desk (1st and 2nd line) services, managing the Microsoft 365 environment (including Entra ID, Intune and security), and device management (MDM/MAM). Network management and hosting, including VPN, firewalls, switches and connections to Justitienet, security management in accordance with BIO2.0 and NIS2. Coordinating VoIP and mobile telephony. Providing monthly SLA reports and support with onboarding/offboarding. Carrying out ICT improvement projects. Procedure: open. Review the original TED notice for the complete requirement, lots, amendments and attachments.
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