Norway – Collection agency services – Receivable services

Opportunity description

Background and purpose The contract shall cover the collection of all outstanding requirements that the municipality has in the areas listed below, after we have sent an invoice and not received payment by the original determined due date. The collection shall be carried out in a professional and professionally good manner, in accordance with the existing rules and good debt collection practice. We expect an effective collection that shall, to the greatest possible degree, be pre-lawful. We currently have a contract for collection services with Fair Collection. This means that in the event of a change of supplier, the contract will only include new cases after the contract has come into force. The following municipal service areas are included in the collection assignment: The municipality ́s collection of rent Municipal duties (including property taxes) Payment for places in nurseries and before-and-after-school care. Health and care services Parking The library Other requirements (other fixed and variable invoicing) Procurement Briefly Horten municipality would like to enter into a multi-year contract for receivable services. A contract shall be signed with a tenderer who receives the outstanding requirements and undertakes to collect the outstanding requirements on behalf of Horten municipality. Horten municipality sent approx. 3,000 cases in 2025 to debt collection, with a main chair of approx. See the requirement specification in Annex 2 under the tab "Scope" for the distribution between the different types of requirements. The stated estimates are not guaranteed. The extent can be changed during the contract period. Horten emergency doctor surgery currently has a contract for receivables with its own system supplier. These or other entities may be added/expired in this agreement during the agreement period. The municipality currently purifies own requirements, but has a desire to postpone this to the tenderer together with collection collection. In 2025 the municipality issued approx. 5,500 reminders. Tenderers shall offer an option for reminder services and list a price on this in the price form. Procedure: open. Review the original TED notice for the complete requirement, lots, amendments and attachments.