Poland – Performance review services – Conducting ticket inspections in local public transport vehicles organized by the Public Transport Authority in Gdańsk, together with the recovery of amounts due for unpaid transport and additional charges imposed in the years 2027-2030

Opportunity description

1. The subject matter of the contract is: 1. the provision by the Contractor, in the name and on behalf of the Contracting Authority, within the territory of the city of Gdańsk and neighboring municipalities that have concluded appropriate intermunicipal agreements with the Municipality of the City of Gdańsk, of services within the scope listed below: 1.1. inspecting transport documents and inspecting compliance with the conditions for the carriage of animals and items in public collective transport vehicles organized by the Contracting Authority, 1.2. collecting additional charges and transport fares for travel without a ticket or without a valid ticket, for the absence of a document entitling the passenger to discounted or free travel, for violating the regulations on bringing animals and items into the vehicle, and for stopping or changing the route of the vehicle, as well as handling charges for cancelling additional charges from passengers who have been issued demands for payment, 1.3. conducting debt recovery and enforcement of amounts due for non-payment of the charges specified in point 1.2. and conducting debt recovery in unfinished cases under the agreement for the recovery of additional charges currently in force until 31.12.2027, in accordance with the rules specified in § 10 of the agreement, Information on the scale of the contract: a) number of amounts due arising in the period from 1.01.2018 to 31.12.2023 remaining under debt recovery as at 24.04.2026: • 38 109 unpaid and partially paid demands for payment without a lawsuit or an application to a bailiff (including persons without an address and those deemed uncollectible), • 4 970 cases referred to court, unpaid and partially paid, without an application to a bailiff, • 22 477 cases referred to court, unpaid and partially paid, which were referred to a bailiff, b) number of amounts due arising in the period from 1.01.2024 remaining under debt recovery as at 24.04.2026: • 19 528 unpaid and partially paid demands for payment without a lawsuit or an application to a bailiff (including persons without an address and those deemed uncollectible), • 10 715 cases referred to court, unpaid and partially paid, without an application to a bailiff, • 7 717 cases referred to court, unpaid and partially paid, which were referred to a bailiff, c) the monthly number of inspections currently conducted is 10 890, while the monthly number of persons penalized is: 3 203 d) the debt recovery rate in 2025 was – on average approximately 62% (the ratio of the number of charges imposed to those recovered in the same period) 1.4. examining complaints, appeals and grievances from passengers concerning inspection activities, 1.5. preparing documentation concerning the granting of relief in the repayment of amounts due to the Municipality of the City of Gdańsk, in accordance with Resolution No. XLVII/1430/18 of the Gdańsk City Council of 22 February 2018 (as amended) on the detailed rules, method and procedure for remitting, deferring or allowing payment in installments of monetary receivables of a civil-law nature due to the Municipality of the City of Gdańsk and its subordinate entities, the conditions for the admissibility of state aid in cases where the relief will constitute state aid, and the designation of bodies or persons authorized to grant relief. 1.6. performing additional activities related to conducting ticket inspections or the ongoing management of public transport, 1.7. performing the remaining activities covered by this agreement. 1.8. The Contractor is required to maintain a permanent customer service point. The customer service point should be located in the Centrum Gdańska, Śródmieścia area, but no more than 1 km from the “Gdańsk Główny” Railway Station. The location with the following parameters is designated as the reference point for the Railway Station (ul. Wały Jagiellońskie 2): latitude: 54.354855, longitude: 18.645588. A detailed description of the subject matter of the contract is provided in Chapters 2 (OPZ) and 19 (draft agreement) of the SWZ 1. the provision by the Contractor, in the name and on behalf of the Contracting Authority, within the territory of the city of Gdańsk and neighboring municipalities that have concluded appropriate intermunicipal agreements with the Municipality of the City of Gdańsk, of services within the scope listed below: 1.1. inspecting transport documents and inspecting compliance with the conditions for the carriage of animals and items in public collective transport vehicles organized by the Contracting Authority, 1.2. collecting additional charges and transport fares for travel without a ticket or without a valid ticket, for the absence of a document entitling the passenger to discounted or free travel, for violating the regulations on bringing animals and items into the vehicle, and for stopping or changing the route of the vehicle, as well as handling charges for cancelling additional charges from passengers who have been issued demands for payment, 1.3. conducting debt recovery and enforcement of amounts due for non-payment of the charges specified in point 1.2. and conducting debt recovery in unfinished cases under the agreement for the recovery of additional charges currently in force until 31.12.2027, in accordance with the rules specified in § 10 of the agreement, Information on the scale of the contract: a) number of amounts due arising in the period from 1.01.2018 to 31.12.2023 remaining under debt recovery as at 24.04.2026: • 38 109 unpaid and partially paid demands for payment without a lawsuit or an application to a bailiff (including persons without an address and those deemed uncollectible), • 4 970 cases referred to court, unpaid and partially paid, without an application to a bailiff, • 22 477 cases referred to court, unpaid and partially paid, which were referred to a bailiff, b) number of amounts due arising in the period from 1.01.2024 remaining under debt recovery as at 24.04.2026: • 19 528 unpaid and partially paid demands for payment without a lawsuit or an application to a bailiff (including persons without an address and those deemed uncollectible), • 10 715 cases referred to court, unpaid and partially paid, without an application to a bailiff, • 7 717 cases referred to court, unpaid and partially paid, which were referred to a bailiff, c) the monthly number of inspections currently conducted is 10 890, while the monthly number of persons penalized is: 3 203 d) the debt recovery rate in 2025 was – on average approximately 62% (the ratio of the number of charges imposed to those recovered in the same period) 1.4. examining complaints, appeals and grievances from passengers concerning inspection activities, 1.5. preparing documentation concerning the granting of relief in the repayment of amounts due to the Municipality of the City of Gdańsk, in accordance with Resolution No. XLVII/1430/18 of the Gdańsk City Council of 22 February 2018 (as amended) on the detailed rules, method and procedure for remitting, deferring or allowing payment in installments of monetary receivables of a civil-law nature due to the Municipality of the City of Gdańsk and its subordinate entities, the conditions for the admissibility of state aid in cases where the relief will constitute state aid, and the designation of bodies or persons authorized to grant relief. 1.6. performing additional activities related to conducting ticket inspections or the ongoing management of public transport, 1.7. performing the remaining activities covered by this agreement. 1.8. The Contractor is required to maintain a permanent customer service point. The customer service point should be located in the Centrum Gdańska, Śródmieścia area, but no more than 1 km from the “Gdańsk Główny” Railway Station. The location with the following parameters is designated as the reference point for the Railway Station (ul. Wały Jagiellońskie 2): latitude: 54.354855, longitude: 18.645588. Procedure: open. Review the original TED notice for the complete requirement, lots, amendments and attachments.