Poland – Technical computer support services – Provision of the manufacturer’s technical support service for the Software and the manufacturer’s warranty service for the SDN underlay network Devices for a period of 12 months

Opportunity description

1. The subject matter of the contract is the provision of the manufacturer’s technical support service for the Software and the manufacturer’s warranty service for the SDN underlay network Devices for a period of 12 months. 2. The subject matter of the contract has been described in detail in Chapter II of the SWZ – Description of the subject matter of the contract. 3. Pursuant to Article 139 of the Pzp Act, the Contracting Authority provides for the reversed order of evaluation of tenders, i.e. it will first examine and evaluate the tenders and then conduct the qualification of the Contractor whose tender was rated highest, with regard to the absence of grounds for exclusion and fulfilment of the conditions for participation in the procedure. 4. The Contracting Authority is the controller of personal data within the meaning of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27.4.2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC, hereinafter “RODO”. 5. The Contractor submits the tender via the eZamówienia Platform of the Public Procurement Office - https://ezamowienia.gov.pl/pl/. 6. The Contracting Authority stipulates that, pursuant to Article 257 of the Pzp Act, it may cancel the contract award procedure if the public funds that the Contracting Authority intended to allocate to finance the contract are not granted to it. 7. The tender shall be submitted, under pain of invalidity, in electronic form, in accordance with the requirements strictly specified in the SWZ. 8. The Contracting Authority will not award the contract if the circumstances referred to in Article 5k of Council Regulation (EU) No 833/2014 of 31 July 2014 concerning organizational measures in connection with Russia’s actions destabilizing the situation in Ukraine (Official Journal of the EU No L 229/1, as amended, of 31.7.2014) apply, and will exclude the Contractor if at least one of the grounds for exclusion specified in Article 7(1) of the Act of 13 April 2022 on special solutions concerning counteracting support for aggression against Ukraine and serving to protect national security (consolidated text, Journal of Laws of 2025, item 514) applies – in order to confirm the absence of positions for exclusion, a declaration constituting Annex No 5 to the Tender Form must be submitted with the tender. 9. The Contractor undertakes to perform the subject matter of the Agreement within the following time limits: 9.1. The manufacturer’s technical support services for the Software and the manufacturer’s warranty service for the Devices will be provided for a period of 12 months from the date of acceptance indicated in the Acceptance Protocol.. 9.2. Within 5 Business Days from the date of conclusion of the Agreement, the Contractor shall deliver the Software together with the licenses and shall send to the e-mail address specified in the Agreement the access data and documents related to the performance of the agreement, described in detail in point 6.5 of the OPZ. in accordance with the OPZ Procedure: open. Review the original TED notice for the complete requirement, lots, amendments and attachments.