Romania – Computer-related professional services – Development, expansion and maintenance services for APIA's information system for managing payment applications

Opportunity description

The provision of development, expansion and maintenance services for APIA's information system for managing payment applications is requested, with a view to carrying out the institution's specific activities relating to the management of European and national funds intended to support agriculture, through the conclusion of a framework agreement. The development services will be performed at the request of the contracting authority, through the award of subsequent contracts, depending on legislative amendments, as well as on the application development needs identified in accordance with the business requirements identified in the processing of payment applications, established on the basis of requests from the specialized directorates within APIA, and in accordance with the requirements of the specifications. The subject matter of this procurement and of the Framework Agreement to be awarded comprises, as follows from the Specifications, two major categories of services, as follows: A. Services for the development of new functionalities/modules and the updating of the existing SI-APIA information system, in accordance with amendments to European and national regulations and organizational changes B. Monthly support services for the operation of the information system, namely Call Center services (levels 1, 2, 3 and 4), corrective maintenance and administration of the information system The specific features and technical requirements of each category of services are set out in detail in the Specifications. On the basis of the framework agreement, subsequent contracts will be awarded, which will constitute the legal basis for payment, depending on the contracting authority's needs. The subsequent contracts will be concluded in compliance with the unit rates for each individual category of services provided for in the framework agreement and within the allocated budgetary funds. The unit rates provided for in the framework agreement, updated where applicable, will govern all subsequent contracts to be awarded during the implementation of the framework agreement. The framework agreement will be governed by specific unit rates for each category of services (unit rates/person-day for development services and monthly unit rates for support and maintenance services), unit rates that will form the basis for the award of all subsequent contracts to be concluded during the implementation of the framework agreement. The framework agreement will be concluded with a single economic operator Estimated timetable for applying the framework agreement award procedure: It is estimated that the Framework Agreement will apply during the period: October 2022 – October 2026. It is estimated that between 6 and 10 subsequent contracts will be awarded per year depending on APIA's needs, whenever such a need arises. It is estimated that over the 4 years of the framework agreement, there will be several maximum-value subsequent contracts that may be performed in parallel, as well as a series of lower-value subsequent contracts. The detailed description of the services requested to be performed, as well as the technical requirements of the services, are presented in the Specifications. Economic operators may request clarifications 18 days before the deadline for submission of tenders. The contracting authority will prepare and post in SICAP the response to all requests for clarification submitted within the above deadline, on the 11th day before the deadline for submission of tenders. The subject matter of this procurement and of the Framework Agreement to be awarded comprises, as follows from the Specifications, two major categories of services, as follows: A. Services for the development of new functionalities/modules and the updating of the existing SI-APIA information system, in accordance with amendments to European and national regulations and organizational changes B. Monthly support services for the operation of the information system, namely Call Center services (levels 1, 2, 3 and 4), corrective maintenance and administration of the information system The specific features and technical requirements of each category of services are set out in detail in the Specifications. The estimated maximum and minimum quantities expected to be performed during the term of the framework agreement and during the largest subsequent contract are set out in Annex 4 to the Specifications - Estimated minimum and maximum quantities. Thus: 1. The maximum and minimum quantities of services estimated to be performed during the term of the framework agreement: A1. The estimated maximum and minimum quantity of services to be purchased throughout the term of the framework agreement for the category of Services for the development of new functionalities/modules and the updating of the existing SI-APIA information system, in accordance with amendments to European and national regulations and organizational changes, is set out in Annex 4 to the Specifications - Estimated minimum and maximum quantities – sub-item 1.2. B1. The estimated maximum and minimum quantity of services to be purchased throughout the term of the framework agreement for the category of Monthly support services for the operation of the information system, namely Call Center services (levels 1, 2, 3 and 4), corrective maintenance and administration of the information system, is set out in Annex 4 to the Specifications - Estimated minimum and maximum quantities – sub-item 1.1. 2. The maximum and minimum quantities of services estimated to be performed during the largest subsequent contract A2. The estimated maximum and minimum quantity of services to be purchased during a subsequent contract for the category of Services for the development of new functionalities/modules and the updating of the existing SI-APIA information system, in accordance with amendments to European and national regulations and organizational changes, is set out in Annex 4 to the Specifications - Estimated minimum and maximum quantities – sub-item 2.2. B2. The estimated maximum and minimum quantity of services to be purchased during a subsequent contract for the category of Monthly support services for the operation of the information system, namely Call Center services (levels 1, 2, 3 and 4), corrective maintenance and administration of the information system, is set out in Annex 4 to the Specifications - Estimated minimum and maximum quantities – sub-item 2.1. The maximum estimated value of the framework agreement, which was calculated on the basis of the maximum quantities of services that could be requested throughout the entire framework agreement, for both categories of services, in accordance with Annex 4 to the Specifications, is 111.677.693 lei, excluding VAT. The minimum estimated value of the framework agreement, which was calculated on the basis of the minimum quantities of services that could be requested throughout the entire framework agreement, for both categories of services, in accordance with Annex 4 to the Specifications, is 983.857 lei, excluding VAT. The maximum estimated value of the largest subsequent contract estimated to be awarded during the term of the framework agreement, which was calculated on the basis of the maximum quantities of services that could be requested during the largest subsequent contract, for both categories of services, in accordance with Annex 4 to the Specifications, is 29.488.985 lei, excluding VAT. The minimum estimated value of a subsequent contract estimated to be awarded during the term of the framework agreement, which was calculated on the basis of the minimum quantities of services that could be requested during a subsequent contract, for both categories of services, in accordance with Annex 4 to the Specifications, is 983.857 lei, excluding VAT. Procedure: open. Estimated value: 111,677,693 RON. Review the original TED notice for the complete requirement, lots, amendments and attachments.