Romania – Maintenance and repair of computer equipment – 2026_PAAP_004 - Hardware and software maintenance and technical support services for servers located at the central level

Opportunity description

Hardware and software maintenance and technical support services for servers located at the central level: Lot 1 – Hardware and software maintenance for IBM platforms. The following types of services will be provided: • A. Hardware and software repair and maintenance services for IT equipment – 48 months; • B. Proactive hardware and software technical support (IT) services – 1,920 person-days; • C. On-demand hardware and software technical support (IT) services. – 2,056 person-days Lot 2 – Hardware and software maintenance for non-IBM platforms. The following types of services will be provided: • A. Hardware and software repair and maintenance services for IT equipment – 48 months; • B. Proactive hardware and software technical support (IT) services – 820 person-days; • C. On-demand hardware and software technical support (IT) services – 2,173 person-days. Lot 3 – Hardware and software maintenance for Oracle and Quest Software platforms. The following types of services will be provided: • A. Hardware and software repair and maintenance services for IT equipment - 48 months; • B. Proactive hardware and software technical support (IT) services – 400 person-days; • C. On-demand hardware and software technical support (IT) services – 3,503 person-days. Number of days before the deadline for submission of tenders by which clarifications/additional information may be requested: 18. The contracting authority will respond clearly and completely to requests for clarifications/additional information received within the deadline on the 11th day before the deadline for submission of tenders. Lot 1 – Hardware and software maintenance for IBM platforms. The following types of services will be provided: • A. Hardware and software repair and maintenance services for IT equipment – 48 months; • B. Proactive hardware and software technical support (IT) services – 1,920 person-days; • C. On-demand hardware and software technical support (IT) services. – 2,056 person-days Lot 2 – Hardware and software maintenance for non-IBM platforms. The following types of services will be provided: • A. Hardware and software repair and maintenance services for IT equipment – 48 months; • B. Proactive hardware and software technical support (IT) services – 820 person-days; • C. On-demand hardware and software technical support (IT) services – 2,173 person-days. Lot 3 – Hardware and software maintenance for Oracle and Quest Software platforms. The following types of services will be provided: • A. Hardware and software repair and maintenance services for IT equipment - 48 months; • B. Proactive hardware and software technical support (IT) services – 400 person-days; • C. On-demand hardware and software technical support (IT) services – 3,503 person-days. Procedure: open. Estimated value: 144,288,018.32 RON. Review the original TED notice for the complete requirement, lots, amendments and attachments.