Spain – Software development services – Support, corrective maintenance, and evolutionary maintenance service for the ICO's financial instrument case processing system. (comprising the Instituto de Crédito Oficial, Entidad Pública Empresarial (ICO), which will be responsible for the procurement, and AXIS Participaciones Empresariales, S.G.E.I.C., S.A., S.M.E. (AXIS).

Opportunity description

The Instituto de Crédito Oficial (ICO) is undergoing a strategic digital transformation process aimed at facilitating access to financing by electronic means and improving the efficiency, traceability, and standardization of its processes. Within this framework, a processing system has been developed that allows companies to submit financing applications without assistance and to manage the cases in their entirety. Given the relevance and critical nature of this solution for ICO's operations, it is essential to guarantee its proper functioning, maintenance, and continuous evolution, ensuring adequate levels of quality, availability, and security. Likewise, the need has been identified to undertake the development of new functionalities and expand integrations with internal and external systems, in order to optimize processes and improve the user experience. In this context, and taking into account the technical complexity of the platform and its outsourced development, it is necessary to procure a specialized service that guarantees both the comprehensive maintenance and the evolution of the solution, while also ensuring ICO's ownership of the intellectual property rights in the developments and the reversibility of the system at the end of the contract. Procedure: open. Review the original TED notice for the complete requirement, lots, amendments and attachments.